FASE NUEVE
Seller details and customer support
Find the seller details, official contact channels and policies that apply to your purchase.
Who handles your purchase?
FASE NUEVE is the technology ecommerce brand operated by STAR MARK AGENCY S.A.S.
About FASE NUEVE →- Legal business name
- STAR MARK AGENCY S.A.S.
- NIT
- 902108655-1
- Published contact city
- Medellín, Colombia
- Business email
- [email protected]
- Phone and WhatsApp
- +57 311 337 6000
Questions about an order?
Use your F9 account to submit and follow support cases. For other enquiries, contact us by email or WhatsApp.
Before and after your purchase
Purchase terms
Review the seller details, purchase conditions and information provided before payment.
Read information →Shipping and tracking
Check coverage, costs and delivery information for your order.
Read information →Warranty
Check the applicable coverage and how to request a warranty assessment.
Read information →Returns and withdrawal
Read the applicable conditions and steps for submitting a request.
Read information →Privacy and personal data
Learn how your information is handled and how to exercise your rights.
Read information →Help centre
Find help with products, purchases, delivery and after-sales enquiries.
Read information →Check the details before paying
- Confirm the exact model, variant, availability and price on the product page.
- Check shipping costs and the order total in checkout.
- Keep your order reference and use the support channels shown on this website.
